Area Manager

*JOB TITLE:*: *AREA MANAGER* *Job Type*: Full-time *Location*: Portland, Maine *JOB SUMMARY:* We are a Commercial Cleaning and Restoration company seeking an Area Manager to join our team.
In this role, you will be responsible for overseeing the operations and management of multiple cleaning contracts within a designated geographic area.
You will lead a team of supervisors and cleaning staff, ensuring that our services meet the highest standards of quality, efficiency, and customer satisfaction.
As an *Area Manager*, your responsibilities will include, but are not limited to: * *Operational Management* * Overseeing the day-to-day cleaning operations across multiple client sites within the designated area.
* Ensuring that cleaning services are delivered in accordance with contractual agreements and company standards.
* *Team Leadership* * Leading and motivating a team of supervisors and cleaning staff to achieve operational excellence and meet performance targets.
* Providing coaching, training, and performance management to ensure the development of a skilled and efficient workforce.
* *Client Relations* * Building and maintaining strong relationships with clients to understand their needs, address concerns, and ensure high levels of customer satisfaction.
* Collaborating with the sales and customer service teams to identify and pursue opportunities for upselling or cross-selling cleaning services.
* * *Quality Assurance* * Implementing and monitoring quality control measures to ensure that cleaning services consistently meet the company's quality standards and regulatory requirements.
* *Resource Management* * Managing resources effectively, including staffing levels, equipment, and supplies, to optimize operational efficiency and cost-effectiveness.
* *Health and Safety Compliance* * Ensuring that all cleaning operations comply with health and safety regulations and best practices, and taking proactive measures to minimize risks.
* *Reporting and Analysis* * Generating regular reports on operational performance, financial metrics, and client feedback, and using data analysis to drive continuous improvement.
*QUALIFICATIONS AND SKILLS:* * Proven experience in a managerial role within the cleaning or facilities management industry.
* Strong leadership and people management skills, with the ability to inspire and develop teams.
* Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders.
* Sound knowledge of cleaning operations, quality control processes, and health and safety regulations.
* Effective organizational and time management skills, with the ability to prioritize and multitask in a dynamic environment.
*EDUCATION AND CERTIFICATIONS:* * A bachelor's degree in Business Administration, Facilities Management, or related field is preferred.
* Relevant certifications in cleaning management, health and safety, or similar areas are advantageous.
If you are a results-driven leader with a passion for operational excellence and customer satisfaction, we invite you to join our team as an Area Manager and contribute to our mission of delivering exceptional cleaning services.
Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Monday to Friday Ability to Relocate: * Portland, ME: Relocate before starting work (Required) Work Location: In person