Retail Custom Framing Manger

Store - PORTLAND, ME Lead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art.
Drive custom framing sales.
Assist customers in creating a memorable framing solution for their art.
Major Activities Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPI’s and manage your team to achieve their role KPI’s Plan and lead the execution of the class and in-store events in accordance with Company program Lead the Omni channel processes Manage and execute shrink and safety programs Train, observe and coach customer experience team (sales floor and cashier) to achieve results, participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others Acknowledge customers, help locate product and provide solutions Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross trained in Custom Framing selling and production Other duties as assigned Minimum Type of experience the job requires Basic computer skills Preferred Type of experience the job requires Previous custom framing experience is preferred Retail management experience Experience leading a sales team Physical Requirements Regular bending, lifting, carrying, reaching and stretching Ability to move throughout the store Ability to remain standing for long periods of time Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation Work Environment Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings Applicants in the U.
S.
must satisfy federal, state, and local legal requirements of the job.
For 50 years, Michaels has been the best place for all things creative.
We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create.
At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth.
From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity.
As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.
com and Michaels.
ca.
The Michaels Companies, Inc.
also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.
Michaels is an Equal Opportunity Employer.
We are here for all Team Members and all Makers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals.
In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations.
Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
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