Spa Manager

Spa Manager Astraea, A Wellness Spa, is looking for a dynamic, kind, creative, and organized individual with a passion for wellness to lead our spa team.
Perks and Benefits: As a valued member of our team, you will be eligible for the following benefits: Discounted Hotel Stays Across New England through New England Inn and Resorts Association Discounted Hotel Stays world-wide through Small Luxury Hotels Individual Coverage for Health, Dental & Vision Unlimited PTO Policy Annual Bonus Discounted meals at our partner restaurants Wayside Tavern, Twinflower Cafe and Five of Clubs Generous Parental Leave Flexible Spending Accounts (An Employer-Sponsored Healthcare Benefit) Voluntary enrollment in Uncommon Hospitality IRA plan matching up to 3% contributions Access to career development and advancement courses About the Role The Spa Manager is responsible for upholding our company values and supporting a positive workplace culture.
This position is guest-facing.
Ideal Candidates Have experience in a spa setting with a passion for wellness.
Are friendly and motivated.
Are excellent communicators.
Have experience in a retail setting.
Love connecting with people.
Have both spa and hourly scheduling experience.
Licensed Massage Therapist (preferred but not mandatory).
Responsibilities Maintain a full spa schedule and drive sales, promotions, and retail sales.
Oversee the daily operations of the spa.
Train and oversee Wellness Coordinators and LMTs.
Build, support, and maintain a strong, positive workplace culture.
Review feedback and respond to guest reviews.
Respond to all incoming guest-related communications.
Maintain a clean and safe spa environment and retail area.
Complete daily reports and balance sheets.
Hold daily team pre-shift meetings.
Prepare and lead team member reviews.
Maintain PAR level of retailed items.
Monthly Inventory System.
Qualifications 3+ years in a spa setting.
2+ years in managerial or supervisor role.
Experience in the wellness/spa industry.
Experience leading a team.
Experience with scheduling for multiple providers.
Proficient knowledge of relevant software systems and processes.
Strong problem-solving skills.
Strong organizational skills.
Ability to calmly multi-task.
Experience in luxury hotel or wellness is preferred Uncommon Hospitality Founded in 2015, Uncommon Hospitality is a hotel operations and development company based in Maine.
They specialize in operating independent hotels that strike the right balance of human connection while paying heed to technological efficiencies.
The company’s focus on delivering extraordinary guest experiences, providing enriching employment opportunities and taking part in meaningful community contributions have led to a portfolio of unique and successful hotels in Maine.
Uncommon Hospitality currently operates The Francis Hotel & Spa in Portland, The Admiral’s Inn and The Colonial Inn in Ogunquit and is developing The Longfellow set to open soon.
This is a great opportunity to join a small and growing company.
This role reports directly to the General Manager.
This is a full-time position located in Portland, Maine.
While this job is based in Portland Maine, from time to time, you will be expected to travel to venues and events outside of the Portland area, as the business demands.
Please send your resume, we would love to hear from you!! Approximate Salary: $60,000